Shipping & Delivery
We strive to ship your products as soon as humanly possible. Generally speaking, orders received before 1:00 PM, Monday-Friday (PST) will be shipped that same day. If an order qualifies for Free Shipping, shipping times may vary from 3-10 business days domestically and longer if shipped internationally. We cannot ship to PO boxes at this time.
We ship via FedEx (Federal Express) for Ground, 2Day*, and Standard Overnight*. Upon shipment you will receive and email notification containing tracking information so that you can view and track the status of your order.
*FedEx 2Day & FedEx Standard Overnight orders received after 1pm (PST) will be processed the following work day.
- FedEx Ground Service: FedEx Ground provides guaranteed, day-definite delivery to every business address in the U.S. Transit times: 1 - 5 business days within the U.S. (3 - 7 days to, from, and within Alaska/Hawaii).
- FedEx 2Day: FedEx 2Day is a cost-saving parcel service available to customers who do not need overnight speed but want consistent 2-day transit times by 4:30 p.m. to most areas in the U.S.
- FedEx Standard Overnight (SO): This U.S. domestic service provides delivery by 3 p.m. the next business day to most U.S. addresses, by 4:30 p.m. to rural areas, and by 8 p.m. to residences.
- FedEx International Economy: Time definite, customs-cleared, typically in 4 to 6 business days
FedEx SmartPost Shipping
FedEx SmartPost is a shipping service that utilizes the U.S. Postal Service® (USPS) for final delivery. Delivery times are as follows:
- Contiguous US: 5-10 business days.
- Alaska & Hawaii: 17-21 business days
- APO/FPO: 2-6 weeks.
We use FedEx for all International shipping that originates from the United States. The cost of shipping is calculated automatically at checkout, and is based on weight and location. STM is not responsible for any duties or taxes that may be incured. Before you submit your order, you are able to view these shipping charges at checkout. At this time all International shipments originate from the United States, except orders going to Australia and New Zealand. For Australia and New Zealand orders please visit our Australia website at stmbags.com.au
Using FedEx SmartPost we are able to ship to military addresses, please allow 2 to 6 weeks for delivery.
We cannot ship to PO Boxes at this time.